1. Introduction
Alpha Pilar (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our services.
2. Who We Are
Alpha Pilar is an IT services company based in Spain, providing data center, cabling, and IT infrastructure solutions across Europe.
For any privacy-related inquiries, you can contact us at:
📧 mailto:support@alphapilarltd.com
3. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and job title (when you fill contact forms).
- Technical Information: IP address, browser type, device info, and cookies for analytics and website functionality.
- Project Data: Information voluntarily shared by clients for service delivery (e.g., project site info, technical requirements).
4. How We Use Your Information
We process your data for the following purposes:
- To respond to your inquiries and provide quotations
- To deliver IT and data center services
- To improve our website and services
- To comply with legal obligations (e.g., invoices, contracts)
- To send updates or service-related communication (with consent)
5. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
- Consent: When you voluntarily submit data through forms
- Contract: To perform our obligations under a contract
- Legitimate Interest: For internal analytics and service improvement
- Legal Obligation: When required by law
6. Cookies
Our website uses cookies to improve user experience and analyze traffic.
You can manage or disable cookies in your browser settings.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law.
8. Data Sharing
We do not sell or rent your personal data.
We may share limited data with:
- Service providers under strict data protection agreements
- Legal authorities when required by law
9. International Data Transfers
Since we operate across Europe, your information may be processed in multiple EU countries.
We ensure all transfers comply with the General Data Protection Regulation (GDPR).
10. Your Rights (Under GDPR)
You have the right to:
- Access your personal data
- Correct or delete data
- Restrict or object to processing
- Withdraw consent
- Request data portability
To exercise your rights, contact us at mailto:support@alphapilarltd.com.
11. Data Security
We implement technical and organizational measures to secure personal data against loss, misuse, or unauthorized access.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 support@alphapilarltd.com
📍 C. Isaac Peral, 28521, Madrid, Spain